While Framico automates order fulfillment through connected stores, you can also create orders manually.
Manual orders are useful when:
You are selling directly or offline to a customer.
You do not have a store connected to Framico.
You are handling a bulk or custom order.
You need full control over the product setup.
This guide explains how to create a manual order step by step.
Step 1: Access the Orders Section
Log in to your Framico account.
From the left-hand navigation menu, click Orders.
Click Create New Order to begin.
Step 2: Select Pack Options
The first option is Pack Selection.
A pack lets you bundle several of the same item into one order. For example, if a customer wants multiple posters shipped together, you can choose a pack of 2, 3, or up to 6 items.
This is helpful for bulk orders or when a customer buys more than one of the same product.
Step 3: Upload or Select an Image
Next, add the artwork for your product.
You can choose to upload a new image directly from your computer or, select an image you have already saved in your Framico Image Library.
Important:
Make sure your images are high resolution (we recommend 300 DPI) for the best print quality.
Keeping your commonly used designs in your Library makes creating future orders much faster.
Step 4: Select Product Category
After selecting the image, choose the product category.
For example:
Fine Art Paper Print
Canvas Print
Select the appropriate category based on the product you are creating.
Step 5: Choose Size
Now select the print size.
You can:
Enter a custom size (from 4 × 4 inches up to 43 × 100 inches), or
Choose from predefined popular sizes
Example:
Select 18 × 24 inches based on the wall or display requirements.
Step 6: Select Bleed Option
Choose if your print requires bleed.
The available options are:
No bleed
0.25 inch to 1 inch bleed
Tip: If the design does not require trimming beyond the image edge, select No Bleed.
Step 7: Edit the Image
You can now adjust how the image appears on the product.
The available editing options are:
Cropping the image
Zooming in or out
Adjusting the visible area of the design
Choose the orientation for your image that fits your design best.
Portrait (vertical)
Landscape (horizontal)
Once you are satisfied, click Save. The edited image will be saved to your Image Library for future use.
Step 8: Product Mapping
After saving the image, Framico automatically performs product mapping.
The system maps:
Image
Product category
Size
Material and selected options
Once completed, the product setup is finalized.
Step 9: Review and Edit Item
Before proceeding to checkout, you can:
Edit the item if changes are needed
Add special production instructions, such as handling or finishing notes
These instructions will be shared with the production team.
Step 10: Checkout
Click Proceed to Checkout.
At checkout, you can:
Select an existing billing and shipping address
Or add a new address if required
Step 11: Select Production & Shipping Options
Choose your production timing:
Regular production
Same-day production
Next-day production
The production cost may vary based on the speed you choose for order processing.
Next, select the delivery method for shipping:
Economy shipping (typically 3–6 business days)
Express delivery
Pickup, if you are near our facility in Irvine, California
Step 12: Review Order Summary & Payment
Review the Order Summary to ensure all details are correct.
Proceed to payment by:
Using an existing saved payment method, or
Adding a new payment method
Once payment is completed, the order is successfully placed and sent to production.
Need Help?
For your order related query, please contact our support team at [email protected].