The Billing section in Framico lets you manage your payment methods and wallet balance for smooth order processing.
How to Access Billing:
Log into your account and click the Billing icon on the left sidebar. You will see two main areas: Wallet and Payment Methods.
Payment Security:
Framico uses Clover Security as our payment processor. For your safety:
We do not store your card details on our servers.
All transactions are encrypted and secure.
You can read more about Clover’s security standards on their website: Clover Security.
Adding a Payment Method
Before you add money to your wallet, you need to set up a payment method.
How to Add a Card:
Go to the Payment Methods section in Billing. Add a credit or debit card by entering:
Card number
Expiry date
CVC (security code)
Once you save it, the card is securely stored. You can use it to manually fund your Framico wallet or to set up automatic top-ups.
Using the Wallet
Framico uses a wallet-based billing system. Before processing, the platform checks if your wallet has enough funds to cover an order.
If your balance is low, the order will be paused until you add more money. To avoid delays in order fulfillment, it is best to keep your wallet funded.
You can manually add money anytime using your saved payment method. Add funds based on your order volume, for example, adding $250 for weekly orders or $1,000 for a monthly budget.
Enabling Automatic Wallet Top-Up
Framico offers an automatic wallet top-up feature to help prevent low balances.
With this feature, you can:
Set a minimum balance limit (for example, $200).
Define a top-up amount (for example, $1,000).
The system will then add funds automatically whenever your balance falls below your set limit.
This is useful for high-volume sellers, as it ensures smooth order processing without needing manual funding each time.
You have full control over this feature and your wallet in the Billing section.
Need Help?
If you have any questions, contact our support team at [email protected].